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FAQs

Please read our FAQs page to find out more.

How will I receive my digital download?

After placing an order, you will receive two emails: the first with order details, and the second with a link to download your files.

How long will it take to get my order?

Your digital downloads will be immediately available after purchase.

What should I do if I have trouble accessing or downloading my files?

You can contact us for assistance through call, messages, or email. We are happy to provide any support you need to ensure you have a smooth experience.

What should I do if payment has left my bank but I haven't received my download?

Sometimes, due to network errors, it may take a few minutes for orders to be processed. Occasionally, money gets stuck in transit between banks, causing a delay. If you haven't received your download after some time, please contact us for assistance.

Do I need any specific software to use the downloads?

Some of our products require specific software, such as Canva or Adobe. If a product requires Canva or Adobe, a help guide for the respective software will be included with your purchase.

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