Product Information
What types of digital downloads do you offer?
We offer a variety of digital downloads including seasonal games, kids chorecharts, daycare printables, teacher printables, and so much more.
Do I need any specific software to use the downloads?
Some of our products require specific software, such as Canva or Adobe. If a product requires Canva or Adobe, a help guide for the respective software will be included with your purchase.
What are the usage rights for the digital downloads?
Our digital downloads are for personal use only. Commercial use is not permitted. Redistribution or sharing of our products is prohibited. All designs are copyrighted and all rights are reserved.
Ordering and Delivery
How will I receive my digital download?
After placing an order, you will receive two emails: the first with order details, and the second with a link to download your files.
How long will it take to get my order?
Your digital downloads will be immediately available after purchase.
Will you ship me a hard copy of my purchase?
We don't ship any hard copies. All of our products are digital downloads only. They will not be shipped but will be available for immediate download after purchase.
What should I do if payment has left my bank but I haven't received my download?
Sometimes, due to network errors, it may take a few minutes for orders to be processed. Occasionally, money gets stuck in transit between banks, causing a delay. If you haven't received your download after some time, please contact us for assistance.
Support and Assistance
What should I do if I have trouble accessing or using my download?
You can contact us for assistance through call, messages, or email. We are happy to provide any support you need to ensure you have a smooth experience.
How can I print the document?
You can print the document at home using a home printer or take it to your nearest print store.
Why is my document not printing correctly and getting cut off?
Please ensure you are using the correct size of paper for printing and check your printer settings before printing to avoid any issues.
Additional Information
Do you have other stores where I can find your products?
Yes, we also have a store on Etsy "The Hustling Cat Lady" where you can find our products.
How will I be informed about offers and discounts?
Subscribe to our emails to stay updated about special offers and discounts.
Didn't find what you were looking for? Feel free to contact us at any time!