FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Orders & Delivery
Below are some of are common questions about orders and delivery
How will I receive my digital download?
After placing an order, you will receive two emails: the first with order details, and the second with a link to download your files.
How long will it take to get my order?
Your digital downloads will be available immediately after your purchase. Please check your emails for download links.
Will you ship me a hard copy of my purchase?
We do not send hard copies. Our products are digital downloads only, ready for immediate access post-purchase.
What should I do if payment has left my bank but I haven't received my download?
Sometimes, due to network errors, it may take a few minutes for orders to be processed. Occasionally, money gets stuck in transit between banks, causing a delay. If you haven't received your download after some time, please contact us for assistance.
Product Information
Below are some common questions about the products offered in the store.
What types of digital downloads do you offer?
We offer a variety of digital downloads including Seasonal games and activities, Kids Chore Charts, Daycare printables, Teacher printables, and so much more.
What are the usage rights for the digital downloads?
Our digital downloads are for personal use only. Commercial use is not permitted. Redistribution or sharing of our products is prohibited. All designs are copyrighted and all rights are reserved.
Do I need any specific software to use the downloads?
All products are PDF formats. Some of our products require specific software, such as Canva or Adobe, or can be edited on Corjl. If a product requires Canva or Adobe, a help guide for the respective software will be included with your purchase.
Support and Assistance
Listed below are typical inquiries in case any assistance is required
What should I do if I have trouble accessing or using my download?
You can contact us for assistance through call, messages, or email. We are happy to provide any support you need to ensure you have a smooth experience.
How can I print the document?
You can print the document at home using a home printer or take it to your nearest print store.
Why is my document not printing correctly and getting cut off?
Please ensure you are using the correct size of paper for printing and check your printer settings before printing to avoid any issues.
Additional Information
Listed below are typical inquiries in case any assistance is required
Do you have other stores where I can find your products?
Yes, we also have a store on Etsy "The Hustling Cat Lady" where you can find our products.
Do you have any offers and discounts?
Subscribe to our emails to stay updated about special offers and discounts.